VoltGuard AI

Industry: Energy & utilities · Albania
Category: AI Platform / Web Dashboard & Mobile App
Platform: React, React Native, Expo
Status: Built

Overview

An AI platform that helps electricity distributors find meter tampering and illegal connections, with a dashboard for operators and an app for citizens and inspectors.

Non-technical losses, such as meter tampering, illegal connections and unusual consumption, cost electricity distributors money and are hard to spot one meter at a time. VoltGuard turns smart-meter data into a ranked list of what to check first.

Operators work from a web dashboard with alerts, explainable risk scores and neighbourhood rankings. Citizens use a mobile app to follow their energy, predict their bill and report suspected theft, and inspectors handle flagged cases in the field.

The challenge

A utility can only inspect so many homes. It needs to know which cases are worth a visit and why, and the people affected need something useful in their own hands.

Objectives

01Rank customers and neighbourhoods by risk
02Explain why each case was flagged
03Let citizens report suspected theft with evidence and follow its status
04Give inspectors a clear queue and route

Strategy & approach.

01 — Strategy & approach
One platform with separate experiences for each role. The operator gets density and detail, the citizen gets clarity and advice, and the inspector gets the next visit, all from the same data.
02 — Design
A dark, data-first dashboard for long sessions at a desk, and a bright, friendly mobile app with large numbers and simple actions. Both work in English and Albanian.
03 — Technical implementation
A FastAPI backend combines Isolation Forest anomaly detection, gradient boosting and K-Means clustering into one explainable risk score. The dashboard is built with React, and the mobile app with Expo and React Native.

Neighbourhoods ranked by a dynamic risk score

Open alerts with risk scores and the reason each was flagged

Customer list with filters by risk, segment and district

What we built

What we built.

01
Explainable risk scores
Every customer gets a score from 0 to 100, with the reasons it was flagged shown next to it.
02
Neighbourhood ranking
Districts are ranked by risk, so inspections can start where they are likely to matter most.
03
Citizen energy app
Live power, a predicted bill, usage trends, a cost calculator and a personal AI assistant.
04
Theft reporting
Citizens report what they saw, add photo or video evidence, and track the report's status.
05
Inspector workflow
Priority visits, an optimised field route, and case details for each inspection.
06
Bilingual
The dashboard and the app both work in English and Albanian.